Terms of Use

1. The service and operator

Chessneighbours, operated by Igor Sermek in Croatia, helps people find opponents for in-person chess. It is not an online chess-playing service or a guarantee of a member's identity, skill or safety. See Contact for operator details; public email and postal address are awaiting completion.

2. Membership

You must be 18 or older, provide truthful age information and complete the private birth-date check. Keep your account secure and do not impersonate another person. Provide accurate profile information and only upload content you are entitled to use. Do not share your credentials.

3. Respectful conduct

Do not harass, threaten, discriminate, scam, spam or publish illegal content. Do not disclose someone else's private information without permission. Do not misuse location data, repeatedly contact someone who does not want contact, evade blocks or use the service for unlawful activities. Respect declined or cancelled challenges.

4. Meeting in person

Choose a public, well-lit café, park or chess club; tell someone you trust about your plans and arrange your own travel. Avoid sharing a home address or sensitive personal information. You decide whether to meet and remain responsible for your conduct. Profiles and suggested venues may be inaccurate or out of date. AI recommendations are suggestions, not background checks or safety assurances. In immediate danger, call 112 in Croatia or the applicable local emergency number.

5. Content and privacy

You retain ownership of your content and give the service permission to store and display it as needed to provide the features you use, consistent with your visibility settings. Do not submit sensitive information about others unless necessary to report a concern. Personal data handling is described in the Privacy Policy. Deleting a conversation removes it for both participants; blocking preserves existing history.

6. Reporting and moderation

Use the Report button on a profile or conversation, or the reporting link on Contact, to submit a private concern. Include the relevant person, content reference, what happened and why you believe it violates these terms or the law. Report only in good faith. Reports are not visible to the reported member; authorised administration may review them. Reporting does not automatically block anyone or contact emergency services.

Where justified and technically available, the operator may restrict access or remove unlawful content or accounts, subject to applicable law and required notice. Decisions should consider the context and rights of everyone involved. You may ask for a decision to be reconsidered using the contact/reporting channel. No guaranteed review time or staffed emergency service is offered.

7. Availability and responsibility

The service may be interrupted or changed. We do not guarantee successful matches, accurate venue listings or uninterrupted availability. Nothing in these terms excludes liability that cannot lawfully be excluded, or limits mandatory consumer or data-protection rights. These terms are not a waiver of responsibility for the operator's own unlawful acts.

8. Applicable law and changes

Croatian law applies subject to mandatory protections in your country of residence. These terms do not remove your right to use a court or regulator available under applicable law. Material changes should be notified before taking effect where required. The draft requires Croatian/EU legal review and completed operator details before being treated as a final legal document.